We’d like to share a friendly reminder and clarification about the required process for using MyChart as a recruitment tool and contacting potential research participants.

Recently, there has been an increase in concerns raised to the Research Participant Advocate Office regarding how individuals are identified and contacted for studies. In response, we have met with Sadie Gable, Director, Office of Research Participant Advocacy, as well as IRB leadership, to review these concerns and ensure alignment on best practices moving forward.As a reminder, all study teams must receive CRSO approval before initiating any use of MyChart for recruitment. This requirement is in place to support study teams while also respecting and protecting our participants PHI and autonomy. We understand that recruitment timelines can be tight, and we appreciate your partnership in working within these guidelines.

We ask that all study teams:

• Coordinate any MyChart recruitment efforts through the Clinical Research Support Office (https://ctsi.utah.edu/crso)
• Avoid direct outreach and messaging based solely on chart review
• Contact the CRSO with any questions or visit our website for further guidance on use of MyChart for recruitment:(https://ctsi.utah.edu/crso/mychart-recruitment)

As we continue working with University ITS to explore additional recruitment solutions for study teams, please don’t hesitate to reach out to with any questions.

 Thank you for your continued collaboration