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REDCap is an easy to use, self-service web-based application for building and managing online surveys and databases that is subsidized for University of Utah research needs by the Clinical Translational Science Institute. All users must first register their projects / study in ProTrackS. Please visit the ProTrackS page to register the study and obtain a CTSI ID. The CTSI REDCap instance is available to support researchers across the University of Utah.

As of July 1st, 2023 the CTSI BMIC supports the REDCap production instance as validated for electronic informed consent and for electronic data capture (CRFs) for FDA regulated studies requiring 21 CFR Part 11 compliance. FDA regulated studies require additional ProTrackS registration, additional fees for support and administrative management from the Biomedical Informatics Core. These 21 CRF Part 11 services for FDA regulated studies must be requested additionally from a general REDCap project request with ProTrackS. A BMIC team member will help with setting up and reviewing the needed items be completed for your FDA regulated study in order to maintain compliance with implementation.

For all research users of the CTSI REDCap production instance, new Electronic Consent templates will be accessible through the REDCap template list in the CTSI production instance for ALL econsent project to use. Additional training, presentations and announcements will be available starting in late July of 2023. There is no additional charge to use the new econsent templates for non-FDA regulated studies. If you are working with a sponsor that stipulates 21 CFR Part 11 econsent compliance but is not an FDA regulated study, please reach out to the BMIC for assistance on compliance requirements before proceeding.

Login to CTSI REDCap 

Request REDCap Support by creating a Service Ticket

The CTSI is funded in part by an NIH CTSA award. When utilizing one or more of the Insititute's resources, each publication, press release, or other document about research supported by this award must include an acknowledgment of NIH award support and a disclaimer. Details for how you should specifically cite our grant on your publication are found here.

Secure Web Application

REDCap resides in a HIPAA compliant protected space within the University of Utah Center for High Performance Computing (CHPC). The CTSI REDCap production instance is validated as a 21 CFR Part 11 environment for electronic informed consent and for electronic data capture.

REDCap Hosting Environment

Platform Overview

REDCap’s streamlined process for rapidly creating and designing projects offers a vast array of tools that can be tailored to virtually any data collection strategy. You are welcome to create your project on your own or with the support of or full implementation by the BMIC group for a fee.


Features Overview

REDCap provides automated export procedures for seamless data downloads to Excel and common statistical packages (SPSS, SAS, Stata, R), as well as a built-in project calendar, a scheduling module, ad hoc reporting tools, and advanced features, such as branching logic, file uploading, and calculated fields.

BMIC Support Services for REDCap Self-Service Projects

The service component of the BMIC provides resources and services for the planning, implementation and on-going support of translational research. This service focuses on supporting a defined set of applications which are applied across multiple domains to more effectively support the needs of the University of Utah research community. Our software applications are designed to be easy-to-use, self-service tools. But if you need help, the BMIC team offers free support*** services for these applications.

Service Desk Ticket

If assistance is needed after referencing the knowledge base, please submit a REDCap, TriNetX or OpenSpecimen Service Ticket. One of our REDCap analysts will respond to your support request within 24 hours. Assistance is expedited if you have first registered your project in ProTrackS and obtained a CCTS ID.

Knowledge Articles

Due to the high volume of support requests received by the BMIC, users are encouraged to reference the Knowledge Articles as a first resource. The documents are thorough and allow you to pace your learning in conjunction with creating your project.

Service Desk Phone Line

The Service Phone Line is ideal for issues in need of immediate support. Otherwise please complete a Service Desk Ticket as this provides the analysts with project information which is help them in addressing project needs.


A brief REDCap support call can be arranged to discuss problematic project design issues or to gain insights into some of the more technical REDCap features. These calls are designed to assist you in understanding concepts and to guide you to complete your project. Please complete a Service Desk ticket to arrange a support call

***If the ticket response or phone conversations become involved, this indicates advanced/extended support is required & recharge fees will be applied.

Don’t have time to develop your REDCap Project? Need assistance with a complex project? BMIC offers REDCap project management design and build services


Design, Build and Manage Projects

REDCap Service Level Agreement

Presentation and Training Sessions

Knowledge Articles

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